Refund Policy
Refund Policy
1. Overview
At Mountain Spring Homestead, we strive to provide the best possible products and customer experience. If you are not completely satisfied with your purchase, we're here to help.
2. Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be processed depends on your card issuer's policies.
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions on how to return your item to us, please contact us at MountainSpringHomestead@gmail.com